Shipping & Deliveries
Shipping and Delivery policy
We offer shipping within anywhere in the United States .
All orders are processed within 24-48 hours of placement. Most products are available for immediate delivery and arrive within approximately 2-7 business days. However, please note that the delivery time depends on item availability.
Certain products that we offer can take longer to arrive if otherwise stated. After receiving your order we always follow up with a phone call or an e-mail to inform you about the estimated delivery timeline, therefore it is extremely important that you include the best phone number to reach you in your contact information.
Please be further advised that we do NOT provide removal and/or disposal of old furniture. It is the customers’ responsibility to make arrangements for removal and/or disposal of their old furniture. Furthermore, if at the time of the confirmed delivery date, the room/home is not clear of old furniture, the delivery will be rescheduled for the next available date and the customer will be responsible for re-delivery charges.
We provide 7 days defective exchange policy. We inspect all items prior to shipping to minimize any issues. Although the damage claims from our customers are extremely rare, it is imperative that customers Inspect the merchandise for damage before signing the Delivery Acceptance form from the trucking company.
DO NOT sign the delivery acceptance form until you have inspected the merchandise for damage during shipping.
In the rare event that your merchandise has been damaged during shipping notify us immediately. Record the damage on the Delivery Receipt , and send back the item with the delivery person. Do not keep the item.
Please note If you keep the affected part/product - you will be responsible for return shipping to complete the exchange.