Returns & Cancellations
Easy Returns
Our goal is to make returns & exchanges as convenient as possible. We accept returns within 7 days on all of our items unless otherwise stated. In order to return a purchase, The merchandise must be in original packaging in brand new condition. No refunds or exchanges will be allowed if the merchandise has been assembled or used. Carefully repack your return in its original packaging including original paperwork. Enclose the original receipt with your return. Please note Mod Designs does not reimburse the cost of return shipping.
We suggest that you insure the package before shipping, to ensure return is received & avoid being held responsible for damages or lost merchandise during shipping. We are not responsible for merchandise being lost before it reaches our warehouse.
Order Cancellation
All orders are processed within 24-48 hours of placement. If you wish to cancel your order, please do so within the first 24 hours of placement by simply giving us a call or sending us an e-mail. If for any reason the cancellation occurs after 24 hours of placing an order and your order has not yet been shipped, we will cancel the order and the full refund will be credited to your account within 7 - 15 (fifteen) business days.
All orders are processed within 24-48 hours of placement. If you wish to cancel your order, please do so within the first 24 hours of placement by simply giving us a call or sending us an e-mail. If for any reason the cancellation occurs after 24 hours of placing an order and your order has not yet been shipped, we will cancel the order and the full refund will be credited to your account within 7 - 15 (fifteen) business days.
Credits to Your Charge Card
Please allow between 7 - 5 calendar days from the date we receive your return to process your refund. The refund will be issued and credited to the original card account, which was used to complete the order. If you made your purchase by check or money order, your refund will arrive within 2-3 weeks of receipt of the returned merchandise.
Please allow between 7 - 5 calendar days from the date we receive your return to process your refund. The refund will be issued and credited to the original card account, which was used to complete the order. If you made your purchase by check or money order, your refund will arrive within 2-3 weeks of receipt of the returned merchandise.
Your 100% satisfaction is our ultimate goal.